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Jason Wright
Jason Wright

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    We Love Reviews
    Felt like a dream
    Purchased a Mercedes CLS350 from these guys everything from coming in to leaving the site was like something out of a movie! Excellent service from start to finish very very polite staff and very very smartly dressed! Excellent experience! Thanks guys
    Khurram Nawaz
    Khurram Nawaz

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      We Love Reviews
      Good
      Helping people
      Caring about customer
      Sunjay Patel
      Sunjay Patel

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        Straightforward process...
        straight forward process..enjoying my new BMW now :)
        Daniel Shah
        Daniel Shah

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          We Love Reviews
          excellent service
          Great company, Great Car, Great Choice
          Gusto James

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            After care
            Recently treated myself to a new car from Hilton, service was good but the after care manager Jay went that extra mile in making sure I was happy post sales team.
            M M Jahanzaib Khan

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              We Love Reviews
              Best Customer service.
              I have been searching online for a when i reach to Hilton Car Super Market i received great personalised customer service. All the staff were very professional and they helped me choose a great car. Mercedes Benz C Class. Thank you and keep up the good work team Hilton.
              Peter John Harradine
              Peter John Harradine

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                Car buying can be a pleasure.
                Very impressed with my visit to Hilton car supermarket they had a very good range of cars and I wasn't hindered by any salesman as I looked around until I found something that I was interested in as soon as I made an inquiry I was met by Leon a very polite and friendly salesman who explained everything about the car right down to the smallest detail at no time was I put under any pressure and came away very happy with my purchase I would definatly recomend a visit if you are looking for a new car.
                Dionne Harpaul
                Dionne Harpaul
                  We Love Reviews
                  Limited edition corsa review
                  I got to the garage to sign logbook, they never had one. Went to post office to sort this and tax the car to find out it had no MOT. On the way home realised back and front headlight was out and one brake light. Wheel bearing is going, two gauges in two tyres and the water pump is leaking. Will never go back after this experience for my first car.
                  Don Franklin
                    We Love Reviews
                    Nasty aftertaste
                    I've waited 2 hours for my car delivery because of poor communicating salesmen. The after sales service is precarious. Too bad, but I won't be promoting this company to my friends even though the initial salesman was wonderful.
                    Jacobus Theron
                      We Love Reviews
                      Avoid at all cost!
                      I bought a second hand car from Hockliffe branch in July. A month later (580 miles to be exact) the gearbox and rear brakes packs in. I contacted the Hockliffe branch who said they will pick the car up the next day and sort the problems out. 5 weeks later and numerous unanswered phone calls later, my car is still sitting outside my house! Hockliffe branch has got no customer focus attitudes whatsoever and to be totally ignored is beyond understanding. My next step is to get legal advice as this is causing unnecessary stress on me and my family as we have had no means of transport for the last 5 weeks. AVOID HOCKLIFFE BRANCH AT ALL COST!
                      Gary Kinsley

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                        Great experience audi a3
                        This was my second purchase from hilton cars and it was a pleasure to do more business with them all staff were extremely helpful and friendly and all knew the ins and outs of the car and the finance side as well
                        Kevin Andersson
                        Kevin Andersson

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                          We Love Reviews
                          Brilliant service by Malik
                          Went to Hilton car supermarket to look at a 61plate xf car ,was sold so I spoke to Malik he sourced me a 64 plate for not a lot more with only 26000 miles on the clock . Would absolutely recommend Hilton cars no pressure good sound advice and would recommend any one thinking of buying a nearly new car go speak to Malik , once again thank you Malik great job am thrilled with my new car
                          Kevin Andersson's video of E...
                          25/01/2018
                          Response by
                          Daniel Kamal
                          Director Hi Kevin. Thank you very much for your review. hopefully see you again for your next car.
                          dianne stringer
                            Google
                            Got the car of my dreams at Hilton car supermarket. Alex was extremely helpful throughout the whole process. Just a bit disappointed that I when driving home brake pad warning light has come on. So after paying nearly 20k. I've now got to go to garage and pay out for brake pads!!
                            Lou O'Dell
                              Trustpilot
                              Excellent service - recommended
                              Ali was very helpful, if you want a decent service ask for him! The company overall did a great job. Very pleased with my new car and the excellent service throughout. They were very happy to assist.
                              Kyle B
                              Kyle B
                              100% would recommend
                              Mo made the process of buying my new Astra very easy and he was more than happy to help me every step of the way to make sure everything was perfect. I would 100% recommend to a friend or family.
                              Sebastian G
                              Sebastian G
                              I'd happily return
                              Hands down this company has been the easiest car buying experience I’ve ever had. Hassan was really quick at responding to any of my messages, when I had any questions. Also on the day he allowed me to take it out on a test drive before purchasing, and I think this really helped my decision making process. There were some issues that I wanted to sort out on the car before taking it home, and these were sorted out right away. I would happily get another car from here.
                              Rhys T
                              Rhys T
                              Great value for money 💵
                              Honestly I can’t pick a single fault with how everything has been. I got my Hyundai I20 at a great price and I received some quality customer service in the process, so for me I can’t not give 5 stars.
                              Kelly L
                              Kelly L
                              No complaints 🚫
                              Unfortunately, I never give top marks but there wouldn’t be anything I’d change about my experience with this company. Everything went as expected, and the customer service I received was second to none. I went for the Audi Q3 because I was in need of a bigger car. It’s been perfect, so no complaints from me.
                              Sarah M
                              Sarah M
                              Professional and hassle free service.
                              What a hassle free experience! I would highly recommend Hilton Car Supermarket to anyone because all of the sales team were super happy to help me find my perfect car. No question I asked was too much trouble for them, which I was impressed with because not once did they have to go and ask someone for answers. After taking Peugeot 2008 for a small test drive, I was happy to discuss finance options. I sat down with the team and talked about numbers, once we both came to an agreement, I had it!
                              Daiit
                              Daiit
                              Ask for MO
                              I reckon I’ve had my Volkswagen Golf for around 6-8 weeks now, so I think it’s a good time to leave a review. My car has been really enjoyable to drive, and I’m glad I opted for the Golf. I’ve already put around 800 miles on the car since taking it home with it being my daily car. I think Mo was the gentleman on the day, and he was more than helpful! I couldn’t recommend him enough. Ask for Mo if you find yourself at this dealership.
                              Briony S
                              Briony S
                              Top marks
                              Since driving away from this dealership I’ve been driving my car every single day because I’m to and from work. Abul was the guy who looked after me and honestly, top marks! I can’t compliment him enough, not once did I feel any pressure from him and I was in the dealership for a while! He knew the answers to all of my questions and it’s been great.
                              Michael M
                              Michael M
                              Smooth drive
                              If I were to get another car from this dealership I don’t think I would change anything as terms of the process they use because everything went as smoothly as possible. When I first walked into the Hilton Car Supermarket the team were very welcoming on arrival and made me feel at ease while I was looking around. I eventually found a Nissan that caught my eye, so I approached the salesman for more information and once I was happy with everything, I was offered a test drive. As soon as I started to drive it, I wanted to take it home!! 2 month later and I’m still really happy with my car.
                              Gillia B
                              Gillia B
                              My wife loves it!
                              We are thrilled with our recent purchase of a Ford Ka + from here. Ali made the whole experience incredibly relaxed and stress-free. Unlike some salesmen I’ve delt with in the past, he didn’t push us into a decision and gave us the time/ space we needed to make the right choice. We were torn between the Ka and a Skoda, but Ali was patient while we made the decision. In the end, my wife decided on the Ford because she was especially impressed by its low mileage of just 20k miles. Overall, a fantastic experience with Hilton Car Supermarket, and we couldn’t be happier with our new car!
                              Colin D
                              Colin D
                              From UK to Spain
                              It’s safe to say that we got a good quality car because me and my partner have just driven it to Spain! It made it with ease and we’re really happy with how it drives. Alexander was the perfect salesman because he was very informative and even on the day of collection he arranged for it to get valeted inside and out.
                              Akram A
                              Akram A
                              David was perfect
                              David was perfect! I can’t fault his customer service at all because from start to finish he was brilliant. He sold me a good quality BMW 3 Series and I’m really enjoying the car. It’s my new daily car, and I’ve fallen back in love with driving.
                              S
                              S
                              Quick turn around
                              I’ve not used my car that much since driving it away because I only tend to do small trips throughout the week but for the time being, it’s been a really enjoyable drive. On the day there was no hard sell and once we agreed a price for part exchanging my car in, I went ahead with it. I was keen to take it home on the same day, and the team were quick to make this happen.
                              H
                              H
                              Impressed
                              Very impressed is the right word to use with how things went during my time at Hilton. Nothing was too much trouble for the team. I found every member of staff to be very approachable, and I can’t thank them enough for the detailed answers to my questions. I’ve had my car for over a month now and it’s been great.
                              Jade H
                              Jade H
                              Happy with the customer service
                              I couldn’t be happier with the customer service I received from Mohammed. He was always really responsive and helped to answer all of my questions about my Nissan.
                              Erin Heath
                                Google
                                Arrived early and was seen very quickly. Hassan was very friendly and personable. Couldn't have been more helpful throughout the whole process. He even got me a very nice cup of tea while he went to get the car. The whole process was simple and pleasant to be part of. Very easy from start to finish. I would definitely recommend them and if I need a car in the future this is where I will come. Hassans personal approach was excellent. Thank you.
                                Sam
                                  Trustpilot
                                  Good service
                                  Good service, easy and quick transaction, took the car same day. Thanks George
                                  James M
                                    Trustpilot
                                    Excellent customer experience
                                    An excellent an experience dealing with the guys at Hilton Car Supermarket , Riley and the finance chap (apologies forgotten his name !) were very patient with us and help us secure a great Land Rover Discovery Sport, thank you both very much for all your help. Will certainly be using again for future car purchases !
                                    Mahesh Lodhari
                                      Google
                                      Bought car from Hilton cars in Milton Keynes. I received excellent service by Ali, who has been very polite and helpful. Also great service by Ali and jay. Many thanks
                                      Lisa Cunningham Figg
                                        Trustpilot
                                        Big thank you to Ali & Sean your…
                                        Big thank you to Ali & Sean your customer service, time and care with me was fantastic Definitely refer to you guys Lisa Cunningham
                                        Harry
                                          Trustpilot
                                          Sean was brilliant with our new to us…
                                          Sean was brilliant with our new to us car purchase, we viewed the car after a coffee and a test drive we did a deal and after 1 hour the discovery sport was valeted and we was on our way home, really happy Thankyou
                                          Samantha Guest
                                            Trustpilot
                                            Great service very friendly guy Sean
                                            Great service very friendly guy Sean . No waffle or pressure . Very relaxed atmosphere .
                                            Lor
                                              Trustpilot
                                              Was very quick and easy to arrange test…
                                              Was very quick and easy to arrange test drives and buying the car! Abul was great!
                                              Naz Patel
                                                Google
                                                Sean was fantastic when dealing with the sale of my new car, very knowledgeable and helpful. Didnt feel rushed in any way. First time getting a car on finance and that process seemed to take a while. Thanks, Sean for all your help and patience.
                                                Simon Maxwell
                                                  Trustpilot
                                                  Got my (new to me) 2018 discovery sport…
                                                  Got my (new to me) 2018 discovery sport from Alex in Milton Keynes Very professional and polite, an absolute pleasure to deal with will definitely be coming back again
                                                  Martin Kenyon
                                                    Trustpilot
                                                    Very quick and easy transaction from…
                                                    Very quick and easy transaction from start to finish.never felt pressured,really happy with my new car.
                                                    Shelly Earley
                                                      Trustpilot
                                                      Great!
                                                      Thank You For your precious Service!!
                                                      Karl Rose
                                                        Trustpilot
                                                        Dealing with Abul has been an absolute…
                                                        Dealing with Abul has been an absolute pleasure. Professional, understanding and friendly. He has made the whole experience of buying a car and pleasurable one.
                                                        tony cyriac
                                                          Google
                                                          We had a great experience with Sean and Hilton car supermarket. He assisted us from beginning in finding the right car in short time with a good price. We highly recommend Sean and Hilton to everyone to find their dream car at an affordable price.
                                                          J Hussain
                                                            Google
                                                            Bought a car from Hilton and it was a very nice and simple process. Ali was very helpful and managed to get everything done very quickly. Amani at reception was also very friendly. I would definitely recommend.
                                                            Chris Reading
                                                              Google
                                                              Thanks to Ali and Riley for all the help in buying the new car all the staff are friendly from when you walk through the door to when you walk out have had a good experience with Ali can not fault. Will recommend them .
                                                              David Baker
                                                                Trustpilot
                                                                Sean was great
                                                                Sean was great. Very helpful and welcoming. Thank you for my new car 👍
                                                                ildiko szekely
                                                                  Trustpilot
                                                                  Ali (bletchley) has been amazingly…
                                                                  Ali (bletchley) has been amazingly helpful to us to purchase our new vehicle, highly recommend him and the company itself
                                                                  James
                                                                    Trustpilot
                                                                    Ali was very helpful and the whole team…
                                                                    Ali was very helpful and the whole team were very attentive and helpful
                                                                    Hannah Wood
                                                                      Google
                                                                      After struggling to find a car we liked on finance Hilton came through with the perfect family car for us that was under our monthly budget. We're excited to go on many adventures in our new motor. 4 stars because we'll, noone is perfect.
                                                                      Imran Ali
                                                                        Google
                                                                        Very helpful service from Ansab, was not pressurised into the sale, was left to take a good look around the vehicle prior to the test drive. Answered all questions and help through the purchase process. Highly recommend this dealer.
                                                                        John Marshall
                                                                          Google
                                                                          Good customer service. Friendly and professional staff. All areas seemed to be covered. Good company, would recommend. Maybe be a bit quicker offering customers a drink next time. ;-)
                                                                          About Us…
                                                                          Hilton Car Supermarket

                                                                          Hilton Car Supermarket


                                                                           Auckland Park,
                                                                          Bletchley,
                                                                          Milton Keynes, Buckinghamshire, MK1 1BU
                                                                          •   01908888800


                                                                          All positive and negative reviews collected via We ♥ Reviews get published, unless they breach the General Terms of Use. For the Overall rating & Ratings Distribution calculation, we only count reviews collected on our website. Reviews from 3rd-party review sites displayed on this page are only a portion of all the reviews available. Please check each 3rd-party review site for a complete picture of this brand’s or company’s reputation.

                                                                          Overall Rating…
                                                                          4.0

                                                                          OVERALL RATING   4.0

                                                                          The overall rating takes into account only reviews collected on We Love Reviews
                                                                          2910 REVIEWS IN TOTAL AND 13 TRUSTED REVIEWS COLLECTED ON OUR REVIEW PLATFORM

                                                                           5 VERIFIED CUSTOMERS
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